Privacy Policy
Effective Date: April 24, 2025
Last Updated: April 24, 2025
Masters Property Care (“Company,” “we,” “us,” or “our”) values the privacy of our clients and potential clients. This Privacy Policy explains how we collect, use, and protect your information when you contact us or use our services. By engaging with our company, you agree to the practices described below.
1. Information We Collect
When you request information, book services, or communicate with us, we may collect:
- Personal Identification Information: Name, address, phone number, email address.
- Property Information: Details related to your lawn, landscape, or property for service estimates and scheduling.
- Service-Related Information: Notes, photos, or descriptions provided to us so we can deliver accurate and effective service.
- Communication Records: Emails, text messages, calls, or other forms of communication regarding your service.
We do not collect unnecessary or sensitive personal data.
2. How We Use Your Information
We only use your information for purposes directly related to providing our services, such as:
- Scheduling and delivering property care services.
- Preparing estimates and contracts.
- Communicating with you about your appointments, invoices, or updates.
- Improving our services based on your feedback.
- Responding to questions, requests, or concerns.
3. Information Sharing
We respect your privacy. Your information will
never be sold, rented, or traded to third parties.
We may share information only in limited circumstances:
- With trusted service providers or employees who help us perform services (e.g., scheduling tools, payment processors).
- When required by law or to comply with legal obligations.
4. Data Protection and Security
We take reasonable technical, physical, and administrative precautions to safeguard your information from unauthorized access, misuse, or disclosure.
- Information is stored securely and only accessible to authorized staff.
- Digital communications are monitored to prevent unauthorized use.
- We maintain confidentiality in all client interactions.
5. Data Retention
We retain your information only for as long as necessary to provide services, comply with legal obligations, or resolve disputes. Once it is no longer needed, it will be securely deleted.
6. Your Rights
As a client, you have the right to:
- Request a copy of the information we hold about you.
- Ask us to update, correct, or delete your information.
- Withdraw your consent for communications at any time.
To exercise these rights, please contact us using the details provided below.
7. Third-Party Links
Our website, social media, or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Children’s Privacy
Our services are intended for adult property owners or authorized decision-makers. We do not knowingly collect personal information from children under 18.
9. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted on our website with a revised “Effective Date.”
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us.